Support

*Last updated: October 11, 2026*

Need help? Start here. If your answer is not below, email us.

Cancel your subscription

1. Sign in to the account you used to subscribe. 2. Open **Settings**. 3. Under **Subscription**, choose **Cancel subscription** and confirm.

You keep Plus until the end of the period you already paid for. It will not renew, and you will not be charged again.

Billing

Payments are handled by Stripe. We never see or store your card number. If you think you were charged by mistake, email us from the address on your account and tell us the date and amount.

Plus is not showing

Plus belongs to your account, not your device. Sign in with the account you subscribed with. If it still does not show after a few minutes, email us.

Results and streak

When you are signed in, your results are saved to your account. Your streak, and results you played while signed out, are kept in this browser only and are lost if you clear its data.

Report a problem

Found a wrong question or answer, or a bug? Email us the date, the subject, what you saw, and your device and browser.

Contact us

Email [dashostudio@gmail.com](mailto:dashostudio@gmail.com).